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What Our Legal Terms Actually Cover

pkr188 runs on clear, plain terms: what your account covers, how we handle payments through JazzCash, Easypaisa and Raast, and where access applies under local law. Read these once and you'll know exactly where you stand.

Account TermsData & PrivacyCookie UsePayment RulesPakistan Eligibility
pkr188 What Our Legal Terms Actually Cover
DATA & SECURITY

What We Do With Your Account Data

Your account data stays within the platform and is not sold or shared with third parties for marketing. We use cookies to keep your session active when you switch between mobile and desktop — that's what lets you close the lobby on your phone and pick up where you left off on a browser without logging in again. Retention periods apply: we hold transaction records for the period required by applicable financial regulations, then purge them. Account data is accessible to you on request.

Cookie Policy

We use session and preference cookies to keep your account active across devices. Third-party ad tracking cookies are not placed without your explicit acceptance through our consent banner.

Data Retention

Transaction records tied to your JazzCash, Easypaisa and Raast payments are held for the period set by applicable financial regulations, then deleted according to our schedule.

Account Security

Logging in uses OTP verification sent to your registered mobile number. No account action — deposit, withdrawal, or profile change — goes through without that one-time code confirming it.

Access Requests

You can request a copy of your stored data or raise a correction at any time. Open the Help section inside your account dashboard and submit the request from there.

POLICY CONTACT PATHS

How to Raise a Legal or Policy Query

For anything related to our terms, data use or account status, reach our support team through the channels below. Legal and policy queries are handled separately from general account help — flag your message clearly as a terms or privacy concern so we can route it to the right person. If your question involves your JazzCash, Easypaisa or Raast payment records, have your registered mobile number ready to speed up the matching process.

Live Chat Open the chat widget on any page and mark your query as a terms concern. We move flagged legal questions to our policy team, separate from general account chat.
Email Support Send your legal or data query to our support address and include your registered mobile number. This helps our team match your message to the right account and cuts response time.
Account Dashboard Log into your account and open the Help section. From there you can submit a formal data-access or correction request that goes directly to our policy team.

Legal Questions We Get Asked Most

These are the questions we see most often about our terms, data handling and account rights. Legal questions tend to cluster around three areas: eligibility by location, what we store from your JazzCash, Easypaisa or Raast payments, and how to access or correct your account data. If something here doesn't answer your specific situation, open a support chat and mark it as a legal or policy query — we'll get the right person on it.

Access depends on local law. We confirm eligibility only where regulations permit. If you're unsure, check your own legal position before opening an account with us.

We record it for transaction matching and identity verification only. It is not shared externally or used for outbound marketing without your explicit consent.

Yes. Log in, open the Help section, and submit a data-access request. We'll provide a summary of your stored account and transaction data within the timeframe set in our policy.

We retain transaction records for the period required by applicable financial regulations. After that window, account data is deleted. Contact support for specifics on your account's schedule.

Any update to these terms is posted on this page before it takes effect. We do not apply changes to past transactions, and material changes are flagged to your registered contact.

Raise it through live chat or email, clearly marked as a data concern. Our policy team reviews these separately from general queries and will respond with a reference number.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.