What We Collect and Why We Collect It
When you open an account, we collect the details you provide directly — your name, contact number, and the payment method you choose, whether that is JazzCash, Easypaisa, or Raast. We also record transactional data attached to each deposit or withdrawal so we can verify your
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wallet and process your request accurately. Device data — your browser type, operating system, and session timestamps — is logged automatically to support account security and detect unusual access patterns. We do not sell your personal data to third parties. Data is shared only where required
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to process a payment, verify an account, or comply with an applicable legal obligation in the regions where access is permitted. If you contact our support team, that conversation is also retained for a period to help resolve any follow-up queries. Availability of services depends on
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local law and eligible regions. Our retention periods vary by data category: transaction records are kept longer than session logs, in line with standard financial record-keeping practice. You can request a summary of what we hold at any time by writing to our privacy contact address.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.